Terms of service
Effective August 6, 2026. By installing or using BridgeSFTP, the merchant agrees to these terms.
Service
The core service scans authorized Shopify product data, determines which parent products are coverable, validates feed fields, and sends all coverable products to a merchant-configured SFTP destination. When the merchant separately enables optional OpenAI Ads intelligence, the app may read account, campaign, conversion, and product-serving information, create or reuse conversion definitions, and create complete paused conversion-optimized product-feed campaign drafts containing a campaign, ad group, and product template. It may also copy supported context from an existing CPC campaign into a separate paused draft, validate dynamic attribution parameters, and report advanced-matching, carousel, or country-expansion readiness. The app does not create the Ads Manager feed connection. The merchant may also enable a revocable Hosted URL, prepare a custom-audience file locally in the browser, create multiple paused campaign graphs, or explicitly pause selected existing campaigns. The app does not activate campaigns or ad spend, install tracking silently, upload a custom audience without the merchant, or guarantee feed approval, processing, distribution, impressions, format eligibility, audience matching, market availability, or sales.
Merchant responsibilities
The merchant is responsible for its Shopify catalog, product claims, legal compliance, rights to all content, Ads Manager account, SFTP and optional Ads API credentials, feed configuration, advertising activity, campaign review and activation, conversion event delivery, and confirming downstream processing. A hosted feed URL and prepared audience file must be treated as confidential. Credentials and audience files must not be shared outside authorized users.
Billing
Public-app subscription charges are processed through Shopify App Pricing. In pricing, a live product means a coverable active Shopify parent product included in the feed. Catalog plans are based on all live parent products, with eligible variants included automatically. Current plan limits, trial terms, and prices are shown on the pricing page and Shopify approval screen. If new plan versions are introduced, the approved price and allowance of an existing subscription remain in effect while the merchant stays on that plan, subject to Shopify's billing rules. Changing plans, canceling and reinstalling, or accepting a disclosed migration may move the merchant to currently available pricing.
Availability and changes
We work to keep the service available and to retry interrupted jobs, but availability depends on Shopify, the public internet, DNS, and the merchant's SFTP destination. Features, supported feed specifications, and pricing may change with notice and subject to Shopify's billing rules.
Suspension and termination
Access may be suspended for abuse, security risk, unlawful use, nonpayment, or interference with the service. Merchants may terminate by uninstalling the app. Sections that by nature should survive termination remain effective.
Disclaimer and limitation
The service is provided as available. To the extent permitted by law, implied warranties are disclaimed and liability is limited to app fees paid by the merchant in the three months before the event giving rise to the claim. This limit does not apply where prohibited by law.
Independent application
BridgeSFTP is an independent application and is not affiliated with or endorsed by OpenAI. Shopify is not responsible for the app except as provided by Shopify's own terms.
Contact
Questions about these terms can be sent to legal@bridgesftp.com.